This privacy statement explains what personal data Sprit Network collects from you and how we use that data.

Last updated on August 05, 2024

What Personal Data We Collect

Sprit Network gathers information so that it can give you direct feedback about our services. You give us some of this information directly when you use the Contact us, Contact form, Office 365 migration calculator, QLEAN download, and Ask author forms to get in touch with us for help or to leave a comment on one of our articles. We also get information from cookies and error reports or usage data that is collected by apps that are installed on your device.

Additionally, we get data from outside sources. We safeguard information that we acquire from third parties in accordance with the guidelines outlined in this statement as well as any extra limitations put in place by the information’s original source. These outside sources could change over time, however as of right now, they consist of:

  • Service providers who assist us in locating you based on your IP address so that we can tailor some products to your area.
  • Partners with whom we collaborate on marketing initiatives or provide co-branded services.
  • publicly accessible sources, like open government databases or additional publicly available data.

You have choices regarding the information we gather. You can refuse requests for personal information, but you might not be able to utilise services, features, or receive feedback if you choose not to supply information that is required to provide it.

The data we collect can include the following:

Name and contact data. We gather your phone number, email address at work, first and last name, company name, and other such contact information.

Demographic data. We gather information about you, including your favourite language and nation.

Website data. We gather information about your interactions with the Sprit Network website. As an illustration, we gather:

  • Information about the sections of the website that you visit and how long you spend there, or specifics about visitor behaviour trends.
  • configuration information. We gather information about the network you utilise to access our website. Your IP address is among them.
  • Reports including errors made and data obtained on the performance of the vessel. This involves gathering information related to issues you encounter with services rendered. This list serves the purpose of diagnosing such issues and giving out solutions as well. It can contain such information as the type or the level of the error, details regarding the software or the hardware associated with the error, or even the content of files you were working with at the time the error occurred, other applications installed on the device, and so on.
  • In cases that concern Sprit Network in solving the issue and assistance, we acquire authorization on the related hardware, software and any other information concerning the case. A category of data is the contact data, the history of your communication with Sprit Network as well as the status of the machine and the application at the moment the failure occurred and during the diagnostics, and the data concerning the software and hardware settings of the system and the registry.

Please, note, that in the description section of a CONTACT-US form, you might disclose personal data we do NOT request such as the payment data. We will not utilize it in any way, save for keeping it at our backup server. We kindly request you not to provide us with any information other than the personal data specified in the questionnaire.

To the best of our efforts, our website is not aimed at kids or private persons, and we do not collect data on such individuals. The consent obtained from parents can be withdrawn on its previous decisions; the parents get the right to get access to and correct or erase the information about their children.

Personal data may also be received from third parties whom you have authorised to provide your information to us, or personal data available in the public domain.

Why We Collect Personal Data

Sprit Network collects the data for the following purposes: Communications, Promotional Communications, Advertising. Analysis of the statistics of the visitors to the website, Technical Troubleshooting of the Website, Enhancing the User Experience of the Website.

 

For these purposes, we hope to let you know about matters you have requested to be told about; to communicate additional information; to ensure our records are accurate; and from time to time, to ensure that you are content with us. We do not sell or swap our subscribers’ contact details with third parties and other companies.

 

However, to guarantee privacy we have incorporated technical and administrative measures to ensure we do not experience leakage of information. For instance, the information we receive from you directly or indirectly and store in a secure database include your name, e-mail address or phone number, company name, etc.

 

Also, you can subscribe our mailing lists and agree or disagree if you want to receive advertisements and other commercial messages through e-mail, sms, physical mail, phone calls from Sprit Network.

What Rights You Have

You have the right to access, change, or remove any personal data we may have about you:

 

You may request information on what personal data we process about you at any given time, and the receivers of your personal data.

You may wish to request us to rectify, complete or update the personal data that are inaccurate, incomplete or outdated free of charge.

You can decide not to receive any marketing communications that we may have for you. This choice does not apply to mandatory service communications.

You may withdraw your consent to the processing of your information at any time.

You may request that we delete or amend your personal information.

 

Please send the request to our data protection officer via email. We will reply to your requests to provide or erase your personal data within 30 days at the latest.

How We Change this Privacy Policy

To protect your personal information from unauthorized access, use or disclosure, we have implemented many security technologies and measures. For instance, we retain the personal information that you supply on computer systems whose access is restricted and are located in secure premises.

How We Secure Your Data

We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.

Why We Share Personal Data

We will forward your details to our Development Center who are in charge of your request. Data subjects’ personal data may not be used for any other purpose by our Development Center team and we must adhere to our company’s data privacy and security policies. To guarantee that your personal data receive sufficient safety measures, all the responsibilities of the Development Center are defined by the agreement signed between Sprit Network and the Development Center.

We will collect, share, transmit and store our customers’ personal data where we maintain a belief that this is required to:

  1. Accede to the laws or provide information to meet a legal requirement, such as in respect to a subpoena issued by the authorities.
  2. Defend our clients, for instance to prevent spam or any attempt to con customers who are using our services or any situation that may lead to the loss of life or serious bodily harm.
  3. This will also entail the protection of rights of Sprit Network including prohibiting or taking legal action against individuals who are in breach of the terms stated in the provision of the services.

Should third parties process the personal data on our behalf in a way that violates the principles outlined herein, we are held accountable unless we can demonstrate that we are not in any way responsible for the underlying event that led to the loss.

 

Kindly note that certain pages of the website may contain links to third-party products for which the privacy policies may vary and for which Sprit Network is not responsible. Should you share any personal information with any of those parties, then your information will be subjected to that party’s privacy policies.

For How Long the Data Will Be Stored

Sprit Network employs cookies (pieces of data that are hosted inside the web browser which allow us to recognize your device) and similar technologies so that we can retrieve data as well as operate our online services. The text in a cookie refers to the information stored in the cookie, which can include a unique identification number or letter combination representing the user’s computer, as well as other data.

 

We shall use cookies and similar technologies in the following ways for the main reasons:

Security. We use cookies to detect fraud and abuse of our website and services.Storing information you provide on a website. When you provide information, we store the data in a cookie to remember the information you have added.

The most common purpose why we often set cookies is for tracking the site statistics.

  • How to Control Cookies : It is often possible to turn off cookies in your brows

Other Similar Technologies : Besides the ordinary cookies, we can employ other similar technologies for the storage and retrieval of data files on your terminal equipment. Which is usually done to increase the speed and efficiency of the system due to hosting some types of files. Like traditional cookies, these technologies can also be used to store an identifier for your computer which can then be used to monitor activity. Such technologies include Local Shared Objects, also known as “Flash cookies”.

Cookies & Similar Technologies

Sprit Network employs cookies (pieces of data that are hosted inside the web browser which allow us to recognize your device) and similar technologies so that we can retrieve data as well as operate our online services. The text in a cookie refers to the information stored in the cookie, which can include a unique identification number or letter combination representing the user’s computer, as well as other data.

 

We shall use cookies and similar technologies in the following ways for the main reasons:

Security. We use cookies to detect fraud and abuse of our website and services.Storing information you provide on a website. When you provide information, we store the data in a cookie to remember the information you have added.

The most common purpose why we often set cookies is for tracking the site statistics.

  • How to Control Cookies : It is often possible to turn off cookies in your brows

Other Similar Technologies : Besides the ordinary cookies, we can employ other similar technologies for the storage and retrieval of data files on your terminal equipment. Which is usually done to increase the speed and efficiency of the system due to hosting some types of files. Like traditional cookies, these technologies can also be used to store an identifier for your computer which can then be used to monitor activity. Such technologies include Local Shared Objects, also known as “Flash cookies”.

Notice to End Users

As for the notion of Sprit Network, it is aimed at providing the services offered by it to organizations. The use of Sprit Network’s website by your organization may be governed by some policies that your organization has in place. If your organization is providing you with the authorization to use Sprit Network’s website, please refer your privacy concerns to your administrator. With regard to privacy and security practices of our clients, which might vary from the provisions of this privacy statement, Sprit Network declines any responsibility.
For instance, if you use an organizational email, the owner of the domain (your employer, for instance) may collect and process your data, including your messages and files.

How to Contact Us

If you have a privacy concern, a complaint or a question to Data Protection Officer, do not hesitate to reach us via an email. We will reply within the following thirty days.